So, it’s been a very topsy turvy few weeks for me – which started with my first ever Etsy return.. I have to admit, I was pretty devastated to begin with – but as the whole situation worked itself through, I decided to take it as a learning tool..
Basically, some of the items I offer on my Etsy shops, are blackened. To do this, I use a Liver of Sulphur solution, on a heated hotplate (standard for all jewellers), into which the item is dipped. However, in this case, the blackening didn’t take properly, and wore off within a day. The customer requested a refund, as they wanted a blackened piece.
I did try and offer a few alternatives, which to their credit, they did try, but unfortunately none worked, so I accepted that I would need to refund.
Luckily, Paypal is very sorted these days, so I asked for them to post me the item back, and Paypal would only refund once a tracking number had been entered! Quite impressed with that
In the meantime, I went back to the studio, and did multiple tests with the blackening solution – and determined that the solution was too old, and I needed to start fresh. I also did lots of research online, and found that adding ammonia to the solution helps the blackening – which I did. Lo and behold, I finally had perfectly blackened pieces! So, whilst not being a pleasant experience, I did learn something, and will definitely take added care when blackening in future (and will always test that the blackening holds well!) (I have also made adjustments on my Etsy shop for customers to note that it is a surface solution, and will eventually wear off – so they know it’s not permanent!)
Sulphur Powder – Yes, it smells as bad as it looks!
So, that was one aspect of the last few weeks – there was also a death in the family (my hubby’s grandfather, who will be greatly missed), a friend wrote off his car, another ended up in hospital, and my tendinitis in my wrists has flared up quite badly, so it’s been physio visits, and cortisone injections (with side effects!) for me..
But – there’s also been a lot of good – my business is going well, and I had a wonderful day at the I Heart Market last week. One of my best friends was out from the UK, so I got to spend lots of time with her, which was lovely – and another set of friends had their first baby – who we get to meet tomorrow..
So, it really is about taking the bad with the good – learning from the bad, and just appreciating & enjoying the good..
This has been a deep post from me today (as deep as I go!) – so I’m going to sign off, say Happy Thursday – and enjoy the long weekend everyone in South Africa! Megs xxx
PS – One more note, for the geeky Supernatural fans (who’ll be the only ones to get this) – ironic isn’t it, that SULPHUR is used to blacken the pendant!!